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 YOU ARE HERE : Holiday in Iceland / FAQ 
FAQ

Here are some FAQ on how a business transaction takes place through icenews.is
 
Q: What is SSL?
A: SSL is an industry standard and is used by millions of websites in the protection of their online transactions with their customers. SSL ensures that all data passed between the web server and browser remain private and integral.
 
Q: How does this work?
A: You desite what you need; Hotel, guesthouse, whale watching tour or a rental car. Then you fill in your contact information with a valid email address. After that you get into the SSL enviroment where you fill out the payment information and your done.
 
Q: What Cretid Cards do we accept?
A: VISA and MasterCard.
 
Q: How are the tickets delivered?
A: After purchasing your ticket on-line, you will receive an e-mail. Print this e-mail message it will be your receipt. Present this receipt at the travel agency, hotel, guesthouse, to the tour operator, the car Rental or any of the companies you have selected on IcelandComplete.is as your payment/voucher.
 
Q: Why should I deal with IcelandCompelete instead of other agencies over the Internet?
A: We are from Iceland, we know the Icelandic market and we have many, many, many years of experience in managing online booking portals like IcelandComplete. We offer one the biggest selection of destinations and package deals available in Iceland. But first and formost you can trust us because we put our reputation on the line everytime you book with our company.
Q: How will I know that I am getting the best prices?
A: While surfing our site, you have access to all the information available from companies dealing with the IDEGA system and us.
After studying your possibilities and having selected the options that respond to your needs we know you are getting the best prices available.
Q: What if I have more questions or want to contact the company?
A: You are welcome to send questions to us at anytime. Our e-mail address is icelandcomplete@icelandcomplete.is and the postal address is:
 
Iceland Complete
Skulatun 4
IS-104 Reykjavik
Iceland
 
Q: How can I suggest improvements for the IcelandComlete.is Travel site?
A: Suggestions are appreciated, send us email through icelandcomplete@icelandcomplete.is
 
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